Browse our most frequently asked questions list below to learn everything you need to know!
Yes! All of our units are cleaned thoroughly. We are committed to making sure that your children are playing in a clean, well maintained, and safe environment. After each rental, every unit is thoroughly cleaned by commercial vinyl cleaners, disinfected, and sanitized. Once the unit is clean, it will be inspected to ensure cleanliness.
Everything! Our units are a perfect addition to any party, event, or celebration. You can find one of our vast selection of bouncers, water slides, and interactive units at occasions including but not limited to: birthday parties, church festivals, charity events, corporate events, company picnics, school field days, grand openings, family reunions, Vacation Bible Schools, summer camps, and much more!
Under no circumstances should water be used with any inflatable that is not designed for such use. However, there are inflatables designed for use with water. We will be glad to let you know what water units are available for you to rent for your event. We do provide a water hose (100ft long) if inflatable is further please have a water hose present.
Our inflatables can be set up on grass, cement, concrete, asphalt, or even indoors with a different anchoring system available for every possible combination. When placing your reservation, please let us know on what type of terrain your rental will be installed. Inflatables that are setup on grass are anchored with long steel stakes, while inflatables that are setup on other surfaces or indoors are anchored with sandbags. Please let us know ahead of time if the unit is going to be set up on anything other than grass so we make sure to bring the proper equipment!
Yes! For a small fee you can keep the unit over night!
We typically start our deliveries as early as 7AM. Our goal is to have all units delivered by 11AM. If you have a specific time you need your unit set up by please let us know and we will make it happen! Pick up time will be coordinated through call or text prior to your delivery!
In the event of rain, we ask that you power the inflatable ON. By blowing it up, you keep the rain from flooding the inside of the unit.
If rain is expected overnight please DO NOT blow the unit up all night long unattended. Instead you can pull the blower off and put it under the porch, and we’ll just deal with the flooded unit.
No refunds will be given due to rain occurring during your event.
A minimum gate width of 4′ is required for us to be able to access the set up area. Some of our inflatables weigh up to 800lbs and we must be able to fit our dollies through in order to set up safely.
Still have questions?
Feel free to use our Contact Form to reach out to us anytime.